Best seller
What Sets Us Apart?
Stylish & Functional Solutions
We carefully select high-quality, stylish, and practical products to make your life easier.
24/7 Customer Support
Our dedicated team is here to assist you anytime, making sure your questions are answered.
Secure & Multiple Payment Options
We offer 12+ secure and encrypted payment methods for a hassle-free checkout.
Satisfaction Guarantee
We stand by our products and offer a hassle-free return and exchange policy.
Our Customer's Reviews
New Products
Dena Home
Dena Kithcen
We help you create a highly functional, effortlessly stylish kitchen with our practical home products that make daily tasks easier and more enjoyable
Dena Home
Dena Bathroom
Our products transform your bathroom into a functional, organized, and calming space, enhancing your personal care routine with practical solutions for a clutter-free environment
Dena Home
Dena Garden
We provide stylish, durable products to make your garden functional, organized, and beautiful, creating a relaxing outdoor space for comfort and enjoyment
Frequently Asked Questions
(FAQ)
How long does delivery take?
Delivery times depend on the collection you purchase.
•UK Stock:For essentials stocked in our London warehouse, delivery is rapid and typically takes 1 to 3 business days.
•Global Exclusives:For our specialized items sourced directly from our international workshops, please allow 8 to 12 business days.
We use this hybrid model to offer you both everyday convenience and access to unique global designs. You can check the estimated delivery time on each product page.
Can I cancel or update my address?
Our logistics system processes orders automatically and instantly to ensure fast delivery.
Important: Address Accuracy: Please double-check your address before paying. Once an order enters the international logistics network, it is impossible to change the delivery address or reroute the package.
Cancellations: If you need to cancel, you must contact us IMMEDIATELY via Live Chat (bottom right corner).
If your order has already been processed by our global warehouse, we cannot intervene. in that case, you will need to wait for the item to arrive and then return it via our Returns Centre.
Can I track my order?
Yes, you can follow your order's journey in real-time through our dedicated tracking page. Once your items are dispatched, we will send you an email with all the details.
You can track your package in two ways:
•By Order Number:Simply enter your Order ID (e.g., #1111) and your email address in the designated fields.
•By Tracking Number:Enter the specific tracking code you received in your shipping confirmation email.
Click here to visit our Track Your Order page to check the latest status.
What if my item arrives damaged?
At Dena Home, we pack every order with extreme care. However, if your item arrives damaged, defective, or incorrect, you are fully covered by our Dena Quality Guarantee.
How to resolve it instantly: Please inspect your order upon arrival. If you notice any issue, report it via our Returns Centre within 30 days.
What we need from you: To help us verify the issue with our global workshops, simply upload a clear photo or video of the damage. No paperwork needed.
Zero Cost to You: If the item is confirmed damaged, we cover all return costs.
We will issue a Prepaid Return Label or a QR Code for you to drop off the package easily.
Once processed, you can choose between a Free Replacement or a Full Refund.
What is your return policy?
We offer a 30-Day Money-Back Guarantee, which starts from the day you receive your order.
To initiate a return, please visit our Returns Centre or contact us first. Please do not send items back to the manufacturer, as we need to validate your request to ensure a smooth refund process.
How it works:
Step 1:Review our detailed Refund Policy to check eligibility.
Step 2:Submit your request. We may ask for photographic evidence for defective items to speed up the resolution.
Step 3:Once approved, your refund will be processed back to your original payment method within 14 business days.
How can I contact support?
For the fastest answers, we highly recommend visiting our Help Centre page first.
It serves as a comprehensive knowledge base where you can search for detailed information on payments, return policies, shipping, and more. Simply type your question into the search bar on that page to find instant solutions.
If you can't find what you're looking for, our dedicated team is just a click away. Please use the Live Chat button located in the bottom right corner of your screen. We are available 24/7 to assist you personally with any inquiries.
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